At the moment, it is only available for purchase at our showroom. Please click on the 'Contact Us' page on this website for our showroom address and contact number. Our instant water heater will be available in the whole of Malaysia soon through our network of authorised dealers.
KPI Electrical does not provide installation service as we are a manufacturer and distributor.
10 years warranty for tank leakage, 5 years warranty for heating element and 2 years warranty for circuit board.
Please reset the ELCB button located at the bottom of the unit. If the problem persists, there is a possibility that it is due to wrong installation or wiring problems. Please read the instruction manual carefully prior to installation. Do ensure that inlets and outlets are on the correct side, there is water supply and proper electric supply to the heater before turning it on.